FAQ's
TRANSPORT / EXCURSION
For travelers coming from outside Indonesia, the most convenient route is to fly to Jakarta and then take a direct flight to Sorong. These flights typically depart around midnight or 1:00 AM and arrive in Sorong early in the morning, around 6:00 AM.
Alternatively, you can fly to Bali and continue your journey to Sorong from there. Flights from Bali to Sorong include both direct options and those with a layover in Makassar. This route is ideal if you're planning to include Bali in your travel itinerary.
From Sorong, we can arrange a direct transfer for you, or you can take the public boat to Waisai Harbor, which departs at 9:00 AM. Or 2:00 PM. We’ll be happy to pick you up from Waisai upon arrival.
Alternatively, you can fly to Bali and continue your journey to Sorong from there. Flights from Bali to Sorong include both direct options and those with a layover in Makassar. This route is ideal if you're planning to include Bali in your travel itinerary.
From Sorong, we can arrange a direct transfer for you, or you can take the public boat to Waisai Harbor, which departs at 9:00 AM. Or 2:00 PM. We’ll be happy to pick you up from Waisai upon arrival.
The transfer from Waisai Harbor to Wai Island takes approximately 1 hour and can be arranged every day.
The transfer from Sorong takes approximately 2 and a half hours, depending on weather conditions, and can be arranged every day.
Yes, we can arrange a specific transfer for you. Please contact us to request the cost.
Yes, we require a transfer request to be made at least one week in advance.
No, the resort is not responsible for delays that result in extra costs for accommodation or flight changes.
Yes, we do organize excursions. For a smooth booking process, reservations can be made directly at the resort.
Please note that excursions are subject to availability and weather conditions. Rest assured, our dedicated team always goes above and beyond to accommodate guest requests and create unforgettable experiences.
Please note that excursions are subject to availability and weather conditions. Rest assured, our dedicated team always goes above and beyond to accommodate guest requests and create unforgettable experiences.
FOOD
Yes, all our rates include breakfast, lunch, dinner, water, coffee, and tea.
Yes, please inform us in advance of your specific dietary requirements, and we will coordinate with our chef. We can arrange vegan, vegetarian, and other specific menus. Note that we are located in a remote area, and supply is a big challenge, but rest assured that our team will do its best to make your menu as varied as possible.
No, Wai Resort is located on a private island and does not have any other restaurants or markets except for the resort's restaurant.
No, we only offer a full board menu.
DIVE
Yes, we offer packages that include 2 dives a day, excluding check-in and check-out days. We also proudly add one night dive during your stay in our house lagoon.
Yes, we have daily diving activities.
Yes, you can rent BCDs, regulators, dive suits, masks, fins, and snorkels directly at the resort.
The average distance to our dive sites is around 7 km. For example, during a 5-day diving adventure, we typically visit destinations like Kri Island, Mansuar, and Magic Jetty, which are located farther than 7 km from our starting point. On other days, we may explore closer sites such as an airplane wreck and a house reef.
Please note that the exact dive locations are determined on the island by our dive master. This decision takes into account various factors, including guests’ skill levels, weather conditions, and any specific requests. Our priority is to provide a safe and memorable diving experience tailored to your preferences and abilities.
Please note that the exact dive locations are determined on the island by our dive master. This decision takes into account various factors, including guests’ skill levels, weather conditions, and any specific requests. Our priority is to provide a safe and memorable diving experience tailored to your preferences and abilities.
Yes, we can organize dives to specific destinations. However, please note that these may incur additional costs and are subject to weather conditions and availability.
Yes, you can arrange your diving activities directly at the resort at your convenience.
Yes, snorkelling in the house reef is free of charge. If you request a snorkelling guide, it is subject to an extra charge.
No, we do not have a dive instructor at the resort. To dive at Wai Island, it is required to have at least an Open Water certification.
Yes, we can organize dives tailored to your specific requests and skill levels. Please share with us in advance the details of your dream dive, and we will do our utmost to facilitate it. However, it's important to understand the following: Marine creatures are free-roaming and their presence in a specific area is unpredictable. They naturally move according to their own patterns and needs. We adhere to eco-friendly diving practices and do not disturb wildlife to ensure sightings. While we strive to provide you with the best possible diving experience, we cannot guarantee sightings of specific sea life. Nature is beyond our control. We encourage divers to enjoy the beauty and diversity of the marine environment, regardless of which specific creatures are encountered.
Yes, we can organize private dive excursions, but please note that these are subject to availability and an extra charge.
GENERAL
We accept Visa, Mastercard, Amex. Note: the resort don’t accept cash.
Yes, We are pleased to inform you that internet access is available at the resort during the following hours:
- 5:00 AM to 9:00 AM
- 12:00 PM to 2:00 PM
- 5:00 PM to 11:00 PM
Please note that these times are subject to potential adjustment. Wi-Fi is complimentary at our restaurant, provided by Starlink, ensuring a good and stable connection.
Note: If you wish to have Wi-Fi access in your bungalow, it is available for an extra charge and only during the hours indicated in the message.
- 5:00 AM to 9:00 AM
- 12:00 PM to 2:00 PM
- 5:00 PM to 11:00 PM
Please note that these times are subject to potential adjustment. Wi-Fi is complimentary at our restaurant, provided by Starlink, ensuring a good and stable connection.
Note: If you wish to have Wi-Fi access in your bungalow, it is available for an extra charge and only during the hours indicated in the message.
Yes, we kindly ask for a 50% deposit to secure your reservation, which is non-refundable. However, we offer the flexibility to reschedule your stay within 12 months from your original check-in date. A secure payment link is provided for your convenience to pay the deposit using your credit card. Once we receive confirmation of your booking, we can hold your room for one week while awaiting proof of transfer.
No, electricity is available from 5 AM to 9 AM, from 12:00 AM to 2:00 PM, and from 5 PM to 11 PM. Exact times may change according to specific needs.
Yes, our bungalows are equipped with hot showers an ensuite bathroom.
No, our bungalows are equipped with rechargeable battery fans.
Yes, we are proudly building an eco-friendly resort and doing our best to protect the island's resources and marine life. While this is a noble mission, it’s important to understand that it also affects the availability of certain resources. Natural essentials like water and electricity are limited in remote locations, so all our electrical appliances are carefully selected to minimize impact on the island’s ecosystem.
Yes, if you book directly with us, the use of the kayak and stand-up paddle is complimentary during your stay.